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You must agree to the below terms of service before you can create your MedellinTravelGuide.com (MTG)account. MTG,s terms of service (TOS) are provided to give our customers a clear understanding of what MTG expects of them while they are using our service(s).The use of MTG’s services represents acceptance and agreement to MTG’s Terms of Service (TOS).

We accept your use of our service; therefore we do actively monitor activity under normal conditions.  Furthermore, we do implement editorial control over the content of any post or comment.  This includes e-mail sending, newsgroup, Blog or other material created or available over or through the site, except for certain proprietary Web sites.  However, in accordance with our Terms of Service, we hold full authority to remove any materials that, in our individual judgment, may be illegal, may subject us to liability or which may violate our (TOS).  MTG reserves the right to oblige with legal establishment and/or third parties in the examination of any suspected or alleged crime or civil wrongdoing. Violation of our (TOS) may result in the suspension or immediate termination of your MTG account and/or services.

We do routinely monitor the activity of accounts for measurements of system exploitation, possible security or fraud risks and the preparation of billing records.  In our efforts to promote good citizenship within the Internet society, we will respond appropriately if we become aware of improper use of our service.

If an MTG account is used to violate our (TOS) we reserve the right to cease your service without notice. We prefer to advise customers of inappropriate activities and any necessary corrective action. However, blatant violations of the (TOS) will result in instantaneous termination of service. Our failure to implement this policy, for whatever reason, shall not be interpreted as a waiver of our right to do so at any time.

As a member of our travel community, you must use your account access ethically and responsibly.
1) Account Setup

We will setup your account after we have received your application and we and/or our payment partner(s) have screened the order(s) incase of fraud.

2) Content & Activities

All services provided by MTG may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene. The customer agrees to indemnify and hold harmless MTG and SunComGroup harmless from any claims resulting from the use of our services.
Examples of Totally Unacceptable material:
IRC Bots.
Warez Sites.
MP3's (unless You are the Artist).
Sites that run any type of proxy script.
Pirated Software.
Hacked programs and archives.

2.1) Distribution of Malicious Code:

Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data and/or computer systems are prohibited. Examples of this are computer viruses, Trojan horse programs and Internet based worms. Such an offense will result in the immediate termination of the offending account.

2.2) Infringement

Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated. It is not permitted to use the MTG website to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources and the unauthorized transmittal of copyrighted software.


2.3) File Hosting

File Hosting is strictly prohibited on any and all servers within the MTG  network. You MAY NOT use your MTG account as a download or file storage repository.  This does NOT mean that you can not have downloads on our site. This means you can not operate a site that specializes in downloads like Download.com or similar. Your account may not exceed 10% of used space on our site.

2.4) Adult Sites

Due to various legal and moral implications. MTG does not permit sexually explicit material on any of its sites. Sites of adult oriented content will be by membership or sponsorship support only and will and be governed by different terms of service and will not in anyway be related to MTG.

3) Spam / Email Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double Opt in" will be treated as spam. Any user who sends out spam will have their account terminated without notice.
MTG reserves the right to require changes or disable as necessary any account, database, or other component that does not comply with this policy, at its sole discretion. MTG also reserves the right to make any such modifications in an emergency at our sole discretion.
MTG reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of MTG.
Bulk Email / Mass Email scripts of any type are not permitted on any MTG site. The send mail rate on all MTG servers is capped at 200 emails per hour per account, any more than this will be bounced back to the sender. If you require more than this, please open a support ticket stating the reason why the 200 limit should be raised on your account and the EXACT source of your mailing list.
3.1) Usenet Spamming
MTG has a zero tolerance policy for the use of its servers for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
4) Payment Information. Pay or sponsorship sites
You agree to supply appropriate payment for the services received from MTG, in advance of the time period during which such services are provided. You agree that until and unless you notify MTG of your desire to cancel any or all services received, those services will be billed on a recurring basis. .
5) Backups and Data Loss
Your use of the MTG website is at your sole risk. MTG is not responsible for any and all files and data residing on your account on our web sites. MTG does not maintain backup copies of customers e-mail or data files. MTG cannot guarantee that the contents of a Web site will never be deleted or corrupted, or that a backup of a web site will always be available. You agree to take full and sole responsibility for any and all files and data transferred to our servers and to maintain all appropriate backups of any and all files and data stored on any MTG web site to which you have an account on.

5.1) Termination of Data

For your privacy, all data and files from terminated and cancelled accounts are immediately deleted and purged from our sites. This includes any and all back ups. Please make sure to back up all your files and data before canceling your MTG account.

5.2) Emergencies and Special Situations

We reserve the right to take any proactive steps we deem necessary to maintain the security, connectivity, performance and services of our network, infrastructure and customers, including but not limited to actions requiring us to deactivate web sites, shut down our network, or review the content on web sites to evaluate the reason for perceived behaviors. In rare instances, we may need to completely delete a web site or account because of some significant failure, security breach or other emergency. In such cases, we do our best to backup a deleted web site, but we cannot ever guarantee a full restoration of a web site.


5.3) Account Security

Misuse of your account is your sole responsibility, even if your friends, family member, guest, or employees committed the activity.  Henceforth, you must take actions to ensure that others do not gain access, which you do not approve of, to your account.  In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

Your password provides access to your account. It is your responsibility to keep your password secure.  We are not responsible for ANY misuse of your account due to the authorized or unauthorized distribution of your password.

Sharing your password and account access with unauthorized users is prohibited. You should take precautions to prevent others from using your account since you will be held responsible for such use.

Attempting to obtain another user's account password is strictly prohibited and may result in termination of service. You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

Users who violate systems or network security may incur unlawful or civil liability. MTG will oblige fully with examinations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

6) Cancellation and Refund Policy. Pay or sponsorship sites
MTG does not have a refund policy and does not offer a money back guarantee of any type. All sales are considered final. We do not prorate any part of our billing fees.

You may cancel your MTG account at any time you desire. If you joined with PayPal, please login to your PayPal account and cancel your subscription agreement with SuncomgroupInc. Alternatively, to submit a cancellation request to our customer support help desk.

MTG will treat all files and data of terminated accounts exactly as outlined in the above clause 5.1.

6.1) Cancellation for lack of payment-Pay or sponsorship sites

Any account that has unpaid invoices that are more than 3 days outstanding may be terminated at any time without notice. Before MTG will terminate any account for lack of payment. MTG will send no less than 2 payment request emails to the account holder. MTG will treat all files and data of terminated accounts exactly as outlined in the above clause 5.1.

7) Refusal of Service

MTG reserves the right to refuse service at its discretion. Also MTG reserve the right to cancel, suspend or terminate any account at anytime as it sees fit. MTG will treat all files and data of terminated accounts exactly as outlined in the above clause 5.1.

8) Resource Usage
Users may not initiate the following:
a) Use 5% or more of system resources (This included CPU and memory) There
    are numerous activities that could cause such problems; these include: CGI
    scripts, FTP, PHP, HTTP, etc. If this clause is breached it will trigger an auto
    kill failsafe mechanism on the server which will auto suspend the violating
    account.

b) Run any type of interactive real-time chat applications that require server
     resources.

c) Run stand-alone, unattended server-side processes at any point in time
    on the server. This includes any and all daemons, such as IRCD.

d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any gaming servers or games scripts for single or multi player games.


9.) Price Change-Pay or sponsorship sites
The amount you pay for your account will never increase from the date of purchase. We reserve the right to change prices listed on MTG, and the right to increase the amount of services provided accounts at any time.
10.) Auto Rebilling-Pay or sponsorship sites

For your convenience your MTG account will auto rebill on a monthly, annually or tri-annual basis, (depending on which billing package you have selected at time of purchase). If you do not want your account to auto rebill, you must notify us at least 2 calendar days (48 hours) before the date that the re-billing is due to take place. Failure on your part to notify us of your desire not to be rebilled, will result in your account being rebilled and you agree to hold harmless and indemnify MTG and Suncomgroup Inc. from any and all claims of wrongful billing.

11.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold MTG and Suncomgroup Inc. harmless from any and all demands, liabilities, losses, costs and claims, including any and all attorney's fees asserted against MTG, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless MTG against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with MTG; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement  (4) any defective products sold to customers from MTG (5) any information presented on the MTG website

IF LAWSUIT(S) ARE THREATENED AGAINST MTG or SUNCOMGROUP INC., If we are sued or threatened with lawsuit in connection with Service(s) provided to you, we may turn to you to indemnify us and to hold us harmless from the claims and expenses (including attorney's fees and court costs). Under such circumstances, you agree that you will, upon demand, obtain a performance bond with a reputable bonding company or, if you are unable to obtain a performance bond, that you will deposit money with us to pay for our reasonably anticipated expenses in relation to the matter for the coming year. Such deposit will be drawn down as expenses are incurred, with all account notices sent to the legal contact information provided in association with your account. We shall not be obliged to extend you any credit in relation to such expenses and we may terminate our services for a failure to make or renew such a deposit. We will return any unused deposit upon the later of one year from deposit or the conclusion of the matter.

12.) Disclaimer
MTG will not be responsible for any damages your business may suffer. MTG makes no warranties of any kind, expressed or implied for services or information we provide. MTG and Suncomgroup disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non deliveries, hardware and software failures, hacking, sabotage, terrorist attacks, wrong delivery, Force Majore and any and all service interruptions caused by our hosting service and its employees.
13.) Changes to the (TOS)
MTG and Suncomgroup Inc reserve the right to revise, alter and update the above (TOS) without notice at anytime at its sole discretion.